Cryptshare Server
Installation of Cryptshare Version 7.1.0
This article covers the installation of Cryptshare Version 7.1.0 and older. If you try to install Cryptshare Server version 7.2.0 or newer, please refer to Installation Inhaltsverzeichnis 1 Virtual appliance 1.1 Scope of delivery of the VM Build ...
Cryptshare Server is unable to send mails after updating to 7.2.x
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: Applies to: Cryptshare Server version 7.2.x Symptom: The Cryptshare Server is unable to send mails after updating to 7.2.x Cause: The Cryptshare Server can't establish a connection if ...
Failed to prepare update
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution Applies To In case that you initiate an update from version 6.2.x and encounter problems while preparing the update Problem ERROR UpdateController - Failed to prepare update. ...
Updating openSUSE manually
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution/Workaround 4.1 Step 1: Updating the existing operating system to the latest version 4.2 Step 2: Manually OS upgrade to openSUSE-15.6 4.3 Step 3: Starting Freshclam Timer and ClamAV Service ...
SMTP Auth BasicOAuth
Applies To: All versions of Cryptshare Server Problem Microsoft will disable Basic Authentication in Office365 / Exchange Online in October 2022. Cryptshare is using SMTP Auth, so what does that mean to our customers? Solution/Workaround Cryptshare ...
Examples of regular expressions used in Policy Rules
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Solution 3.1 Examples: Applies to: All versions of Cryptshare Server Symptom: Searching for more regex examples. Types of Policy Rules Solution Examples: 1. All except cryptshare.com ...
Configuring Logical Volume Manager (LVM)
Applies to: All versions of Cryptshare Virtual Appliance Purpose: This is an example on configuring LVM on Cryptshare Appliances Solution: 1. log in as root on your appliance 2. run the command yast 3. navigate to System → Partitioner and press Enter ...
Server unreachable after restart or update Web UI Code 500
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: Applies to: Cryptshare Appliance version 4.7.0 Symptom: If the Cryptshare Appliance does not respond after updating your system or not automatically loads its service after reboot, you ...
Cryptshare Server running on Hyper V is not available
Inhaltsverzeichnis 1 Applies to 2 Symptom 3 Cause 4 Solution Applies to All versions of Cryptshare Server running on Hyper-V. Symptom Cryptshare Server is not available in web browser and over SSH connection. On the console multiple errors are shown ...
Logo is not shown in Emails
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: Applies to: All Versions of Cryptshare Server Symptom: E-mail notifications should have a logo in the upper left corner. However the logo is not shown within the Email client. Cause: ...
Unsupported virtual machine settings
Applies to: Cryptshare Server version 4.4 and higher Symptom: After processing Cryptshare Server update the old version is shown Cryptshare service of version 4.5 and higher is not starting Solution: 1. Upgrade system hardware 2. Change Guest OS ...
Removing the Application Logo from email templates
Applies to All versions of Cryptshare Server Purpose This article shows an example for one of the possibilites for modifying Cryptshare E-Mail Templates as described in the Cryptshare Server Manual. In this case, the email template is changed so that ...
Adding LDAP or SMTP SSL certificate to the list of trusted certificates on the Cryptshare server
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: 4.1 Method 1) Using the Windows GUI: 4.2 Method 2) Using the Command Line: Applies to: All versions of Cryptshare Server Symptom: The connection to LDAP cannot be established using ...
Improve performance for systems under high load
Inhaltsverzeichnis 1 Applies to: 2 Purpose: 3 Solution: 3.1 1. Update Cryptshare Server 3.2 2. Check system hardware 3.3 3. Assign more memory to Cryptshare application 3.4 4. Change Guest OS settings 3.5 5. Adjust the Web Server Configuration ...
Configuring MS Exchange Online as SMTP relay for Cryptshare
Inhaltsverzeichnis 1 Applies to: 2 Purpose: 3 Solution: 3.1 Create a Connector to allow relaying 3.2 Check your DNS-Records Applies to: All versions of Cryptshare Server Purpose: If you are using Microsoft Office 365 and your mail server is cloud ...
Activate Backup Rotation on Cryptshare Appliances under openSUSE
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: Applies to: Cryptshare Appliance from 3.12 Symptom: Automatic backups are not deleted and fill the partition. Cause: With version 3.12 of Cryptshare Server a new cleanup mechanism for ...
Configuring Cryptshare to generate passwords containing only digits
Applies to: Cryptshare Server version 3.12 and higher Purpose: The purpose of this article is to configure the Cryptshare Server to only generate passwords containing digits. This may, for example, be desired if you want to facilitate the exchange of ...
File pre-processing errors with ClamAV
Inhaltsverzeichnis 1 Applies to: 2 Symptoms: 3 Cause: 4 Solutions: 4.1 Check if minimum system requirements are met 4.2 Check if your distribution is up-to-date 4.3 Restart ClamAV service 4.3.1 ClamAV failed to start with "Can't connect to clamd ...
Setup public key authentication on Cryptshare Server
Inhaltsverzeichnis 1 Applies to: 2 Purpose: 3 Solution: 3.1 Using PuTTYgen 3.2 Using openSSH Applies to: All versions of Cryptshare Server Purpose: This is a step-by-step guide with two possible ways to set up public key authentication on a ...
Temporary Directory No Longer Persistent in openSUSE Leap 16.0
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution/Workaround Applies To OpenSUSE upgrade performing from version Leap 15.6 to Leap 16.0. Problem After upgrading to openSUSE Leap 16.0, any files stored in /tmp are permanently deleted on ...
Network Interface Naming Changes in openSUSE Leap 16.0
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution/Workaround Applies To OpenSUSE upgrade performing from version Leap 15.6 to Leap 16.0. Problem After upgrading to openSUSE Leap 16.0, network interfaces are renamed from legacy names (e.g., ...
SSH Root Access Restriction openSUSE Leap 16.0
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution/Workaround Applies To OpenSUSE upgrade performing from version Leap 15.6 to Leap 16.0. Problem After upgrading to openSUSE Leap 16.0, SSH root login with a password no longer works. ...
Minimum Hardware Requirements for openSUSE Leap 16.0
Inhaltsverzeichnis 1 Applies To 2 Problem 3 Cause 4 Solution/Workaround Applies To OpenSUSE upgrade performing from version Leap 15.6 to Leap 16.0. Problem Systems that do not meet the minimum hardware requirements for openSUSE Leap 16.0 may fail to ...
Upgrading the distribution from openSUSE Leap 15.6 to 16.0
Users of Cryptshare Appliance version 7.7.0 should be aware of several critical changes introduced alongside this release. Version 7.7.0 includes the ability to upgrade the underlying operating system from openSUSE Leap 15.6 to openSUSE Leap 16.0. As ...
Restoring distribution upgrade backup
Inhaltsverzeichnis 1 Applies to: 2 Symptom: 3 Cause: 4 Solution: Applies to: All versions of Cryptshare Appliance Symptom: If the Cryptshare Appliance does not respond after upgrading your system or not automatically loads its service after reboot, ...
Disabling mounting of tmp to tmpfs
Applies to: All versions of Cryptshare Appliance Symptom: The Cryptshare transfer cannot be finished due to the missing free disk space. Cause: The temporary directory /tmp is mounted to tmpfs cryptshare:~ # df -h Filesystem Size Used Avail Use% ...
Configuring time zone and NTP
Applies to: All versions of Cryptshare Appliance Purpose: The default time, time zone and NTP settings do not match your preferences or need to be changed for other reasons. Solution: It is possible to change the time zone and NTP settings on the ...
Configuring the Cryptshare Appliance to use a proxy server
Applies to: All versions of Cryptshare Appliance Purpose: The Operating System of the Cryptshare Appliance needs to know the Proxy Settings to get the connection to the internet, e.g. to install OS patches, update the antivirus database etc. ...
Configuring Postfix mail server
Applies to: All versions of Cryptshare Appliance Purpose: Configuring the local Postfix mail server (e.g. the address of the relay server or administrator email address) Solution: It is possible to change the Postfix configuration on the Cryptshare ...
Configuring network card
Applies to: All versions of Cryptshare Appliance Purpose: This article describes how to change the network settings on Cryptshare appliances Sometimes it is nessecary to move or change the network settings (e.g. IP address, DNS address etc.) on the ...
Configuring language and keyboard layout
Applies to: All versions of Cryptshare Appliance Purpose: Changing the default system language and keyboard layout from English to another language Solution: It is possible to change the language and keyboard settings on the pre-configured appliance. ...
Appliance is not available after upgrading to openSUSE 13.2
Applies to: Cryptshare Appliance with openSUSE 13.2 Symptom: After updating the Operating System of the Cryptshare Appliance from openSUSE 13.1 to 13.2 the Server cannot be reached via the network any longer. Cause: The appropriate network route is ...
Switching boot loader to GRUB2
Applies to: Cryptshare Appliance with openSUSE 42.3 Symptom: After the OS update the appliance cannot start and goes into a reboot loop Cause: During the previous OS upgrade the switching of boot loader from GRUB to GRUB2 has been performed ...
Mounting Windows shared folder
Applies to: All versions of Cryptshare Server Purpose: This is an example on mounting Windows shares on Cryptshare Appliances Solution: 1. log in as root on your appliance 2. install the tool cifs-utils using the following command cifs-utils zypper ...
Updating Cryptshare manually
Applies to: Cryptshare Server from version 4.2.x Purpose: This is an example of the possibilities for updating Cryptshare manually. Note that manual updates should only be done if a regular update is not possible! Please make sure you have a working ...
Changing the favicon for the browser tab
Applies to: All versions of Cryptshare Server Purpose: This is a step-by-step guide on changing the favicon shown in the browser tab. Solution: 1. create a PNG image file in size 16x16 px and save it as favicon-16x16.png 2. create a PNG image file in ...
Changing the application title for the browser
Applies to: All versions of Cryptshare Server Purpose: The title shown in the browser tab when opening the Cryptshare User Interface can be changed. This needs to be done within the language packages installed on the server. Solution: 1. download the ...
Mails can not be sent with enabled SPF
Applies to: All mail servers with enabled SPF Symptom: If SPF (Sender Policy Framework) is enabled on your mail server, mails cannot be sent via Cryptshare. Cause: As soon as SPF has been activated, mails will only be sent by mail servers that are ...
Checking process on operating system upgrade
Applies to: All Cryptshare Appliances Purpose: As long the operating system is upgraded, all web based interfaces aren't reachable. Solution: For observing the upgrade procedure you can open an SSH connection and check one of the following logs: 1. ...
Providing Cryptshare database backup to Cryptshare Support
Applies to: Cryptshare Server version 3.12 and higher Purpose: This article describes how to create a Cryptshare database backup and provide it to Cryptshare Support via Cryptshare. Solution: Proceed as follows to create a database backup: 1. Login ...
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