Updating Cryptshare manually

Updating Cryptshare manually

Applies to:

Cryptshare Server from version 4.2.x

Purpose:

This is an example of the possibilities for updating Cryptshare manually.

Note that manual updates should only be done if a regular update is not possible!
Please make sure you have a working backup of before proceeding.

Solution:

1. contact our support and tell us which Cryptshare version is currently installed

37389172.png

2. the support team will provide you with the corresponding update package server-VERSION.zip

3.

  • download the update package and unpack it into <Cryptshare installation folder>/tmp/update
Cryptshare appliance
On a Cryptshare appliance you can unzip the update package into the required folder using the following command
unzip server-VERSION.zip -d /opt/cryptshare-3/tmp/update

From version 7.1.0, please use this command instead:

tar -xvf server-VERSION.tar.xz -C /opt/cryptshare-3/tmp/update
  • Create a file <Cryptshare installation folder>/tmp/update.properties with the following content:
type=update
interactionRequired=true

4. create a backup of the current version 37389212.png

5. stop the Cryptshare service

systemctl stop cryptshare (use rccryptshare stop up to and including v.7.1)

6. open the shell

7. change into the <Cryptshare installation> folder

cd /opt/cryptshare-3

8. change the permissions for java file (for the Linux systems only)

Permissions

chmod 755 tmp/update/jre/linux/bin/java

9. run the following command in order to install the update

Linux

tmp/update/jre/linux/bin/java -jar tmp/update/updater.jar
Windows

tmp\update\jre\windows\bin\java.exe -jar tmp\update\updater.jar

10. start the Cryptshare service again

systemctl start cryptshare (use rccryptshare start up to and including v.7.1)
    • Related Articles

    • Restart the Cryptshare service during update process

      Applies To All versions of the Cryptshare Server Problem During the Cryptshare update it is unclear whether the update process is still running. Cause This can happen if the database is large and the update process makes changes to the database after ...
    • Cryptshare service is not starting on Linux server

      Applies to: Cryptshare Server version 4.0.0.0 to 4.1.3.0 Symptom: The Cryptshare Service doesn't start after updating Cryptshare Server from version 4.0.0.0 to 4.1.x.x . Cause: The upgrade process cannot adjust the custom configuration during the ...
    • Cryptshare for Notes Documentation

      Cryptshare for Notes Documentation
    • Providing Cryptshare database backup to Cryptshare Support

      Applies to: Cryptshare Server version 3.12 and higher Purpose: This article describes how to create a Cryptshare database backup and provide it to Cryptshare Support via Cryptshare. Solution: Proceed as follows to create a database backup: 1. Login ...
    • Running Cryptshare in headless mode

      Applies to: All versions of Cryptshare Server Symptom: Cryptshare fails to send/generate emails and reports an error related to the java.awt.Color class. cryptshare.log java.lang.NoClassDefFoundError: Could not initialize class java.awt.Color Cause: ...