Updating Cryptshare manually

Updating Cryptshare manually

Applies to:

Cryptshare Server from version 4.2.x

Purpose:

This is an example of the possibilities for updating Cryptshare manually.

Note that manual updates should only be done if a regular update is not possible!
Please make sure you have a working backup of before proceeding.

Solution:

1. contact our support and tell us which Cryptshare version is currently installed

37389172.png

2. the support team will provide you with the corresponding update package server-VERSION.zip

3.

  • download the update package and unpack it into <Cryptshare installation folder>/tmp/update
Cryptshare appliance
On a Cryptshare appliance you can unzip the update package into the required folder using the following command
unzip server-VERSION.zip -d /opt/cryptshare-3/tmp/update

From version 7.1.0, please use this command instead:

tar -xvf server-VERSION.tar.xz -C /opt/cryptshare-3/tmp/update
  • Create a file <Cryptshare installation folder>/tmp/update.properties with the following content:
type=update
interactionRequired=true

4. create a backup of the current version 37389212.png

5. stop the Cryptshare service

systemctl stop cryptshare (use rccryptshare stop up to and including v.7.1)

6. open the shell

7. change into the <Cryptshare installation> folder

cd /opt/cryptshare-3

8. change the permissions for java file (for the Linux systems only)

Permissions

chmod 755 tmp/update/jre/linux/bin/java

9. run the following command in order to install the update

Linux

tmp/update/jre/linux/bin/java -jar tmp/update/updater.jar
Windows

tmp\update\jre\windows\bin\java.exe -jar tmp\update\updater.jar

10. start the Cryptshare service again

systemctl start cryptshare (use rccryptshare start up to and including v.7.1)
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