Checking process on operating system upgrade

Checking process on operating system upgrade

Applies to:

All Cryptshare Appliances

Purpose:

As long the operating system is upgraded, all web based interfaces aren't reachable.

50399477.png

Solution:

For observing the upgrade procedure you can open an SSH connection and check one of the following logs:

1. zypper.log (detailed)

 →  shows all operating system related update information in real time

zypper.log

tail -F /var/log/zypper.log

2. cryptshare_launcher.log (summary)

→ collects and displays Cryptshare related distribution upgrade information

crypthsare_launcher.log

tail -F /opt/cryptshare-3/log/cryptshare_launcher.log

How to read a file with live reloading
To open a file and get its contents in an automatically updated version, use the command tail -F <file> in Linux.
Further information and options for the command tail can be found here: Manual Page of tail command.
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