Cryptshare for Outlook
Cryptshare for Outlook (Classic) Documentation
Cryptshare for Outlook (Classic) Documentation
Attachments are not stored in the Sent Items folder
Applies To All versions of Cryptshare for Outlook Problem Attachments are not stored in the sent items folder regardless of the size of the files set for "Do not save outgoing files if.." in the admininterface. Cause The issue is caused by the ...
Outlook crashes sporadically when Third Party Add-Ins are also enabled
Applies to All versions of Cryptshare for Outlook Symptom When the user performs regular work in Outlook, e.g. switching between different emails, and a third party Outlook Add-in (for example ESET) is also enabled, Outlook crashes sporadically with ...
How to manipulate the Registry in a different User Context
Affected to All versions of Cryptshare for Office 365 and Outlook Situation You try to do some registry changes but when you start the Registry Editor you are in the Administrator context. This means you will only find the registry entries for the ...
How to remove "Send with Cryptshare" from "Sent to" context menu
Affected to All versions of Cryptshare for Office 365 and Outlook Situation You want to disable remove the "Send with Cryptshare" shortcut from the "Send to" context menu. Solution To remove the shortcut simply create a Group Policy. User ...
Email stuck in Outbox when sending Cryptshare transfers
Applies to All versions of Cryptshare for Outlook Symptom When sending emails by Cryptshare for Outlook they stuck in the outbox. Cause In some Outlook environments sent emails have to be marked for deletion in order to being sent. Solution This ...
Some Cryptshare for Outlook buttons are missing despite the Add-In being loaded
Applies To All versions of Cryptshare for Outlook Symptom When the user is launching Outlook and the add-in is loaded (i.e. there are recent log entries in the file %APPDATA%\Pointsharp\Cryptshare for Outlook\CS4OutlookTrace.txt), some Cryptshare for ...
Transfer Manager is not shown
Applies to All versions of Cryptshare for Outlook Symptom When starting Outlook the Cryptshare Transfer Manager is not visible and cannot be activated. Cause The Windows 10 AppLocker blocks required libraries. Solution Create a policy rule that ...
Shared mailbox cannot be opened
Applies to All versions of Cryptshare for Office 365 & Outlook Symptoms Shared mailboxes in Outlook cannot not be opened be opened if public mailboxes are configured. Users may see the following exception: Solution Delete any existing public folder ...
Outlook crashes sporadically when ESET Add-In is enabled
Applies to All versions of Cryptshare for Outlook Symptom When the user performs regular work in Outlook, e.g. switching between different emails, and the ESET Outlook Add-in is also enabled, Outlook crashes without any error message or warning. ...
Library not registered HRESULT: 0x8002801D
Applies to All versions of Cryptshare for Office 365 & Outlook Situation After installing Cryptshare for Office 365 & Outlook, you get a pop-up window with an error while attempting to launch it. Error Message Unable to cast COM object of type ...
Symbolic Link for AppData resource
Applies to All versions of Cryptshare for Office 365 & Outlook Purpose In most terminal server environments, a roaming profile is used to provide the user specific data on multiple terminal servers. In case of zero profiling a redirection is ...
Office application crashes shortly after launching
Affected version All versions of Cryptshare for Office 365 & Outlook Symptom When starting one of the Office applications other than Outlook (PowerPoint, Excel, ...), the application crashes with the message "'Cryptshare for Office 365 Integration' ...
How to disable the Cryptshare Office Share Add-In
Affected to All versions of Cryptshare for Office 365 and Outlook Situation You want to disable the Cryptshare Office Share add-in for Word, PowerPoint, and Excel because it is not needed within your organization. Solution To disable or re-enable the ...
Performance issues with Outlook when using Cryptshare for Outlook
Applies to All versions of Cryptshare for Outlook Symptom You're facing performance issues with Outlook when the Cryptshare for Office 365 & Outlook Add-in is activated. The following aspects of Outlook may have limited performance: Startup of ...
Outlook crashes when switching to a certain folder
Affected to All versions of Cryptshare for Office 365 and Outlook Symptom When switching to a certain Outlook folder while the Add-in is enabled, Outlook may crash due to an unknown view setting. Cause This is caused by a view setting which the ...
User receives "System.MissingMethodException" exception when launching an Office application
Applies to All versions of Cryptshare for Office 365 & Outlook Symptom When the user launches an Office application (Outlook, Word, Excel), an exception is displayed. The exception contains the following two messages: Exception Type: ...
Add-In is disabled when launching Outlook
Applies to All versions of Cryptshare for Office 365 & Outlook Symptoms When the user launches Outlook, the Cryptshare for Office 365 & Outlook Add-in is disabled. Cause The load behavior of Cryptshare for Office 365 & Outlook is controlled by a ...
Provide Cryptshare for Outlook only to selected users on a terminal environment
Applies to All versions of Cryptshare for Office 365 & Outlook Symptom When using a terminal environment (e.g. Microsoft Terminal Server) it is useful in some cases to disable or enable Cryptshare for Office 365 & Outlook for a specific group of ...