Some Cryptshare for Outlook buttons are missing despite the Add-In being loaded
Applies To
All versions of Cryptshare for Outlook
Symptom
When the user is launching Outlook and the add-in is loaded (i.e. there are recent log entries in the file %APPDATA%\Pointsharp\Cryptshare for Outlook\CS4OutlookTrace.txt), some Cryptshare for Outlook buttons may be missing from the Outlook UI.
Cause
With Cryptshare for Outlook 2.9.0, we've removed some compatibility checks that we deem as unnecessary nowadays. In order to err of the safe side, we've decided to make the compatibility check opt-in - see the solution section below.
Solution
In order to re-enable the compatibility check, please set the flag ActivateVisibilityWorkaround to true. This flag is located in the user config at %APPDATA%\Pointsharp\Cryptshare for Outlook\CS4OutlookUserConfig.xml.
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Cryptshare for Outlook (Classic) Documentation
Cryptshare for Outlook (Classic) Documentation