Transfer Manager is not shown

Applies to

All versions of Cryptshare for Outlook

Symptom

When starting Outlook the Cryptshare Transfer Manager is not visible and cannot be activated.

Cause

The Windows 10 AppLocker blocks required libraries.

Solution

Create a policy rule that allows the execution of IntResource.dll / IntResource64.dll in the temp folder:

• Related Articles

• Error "Access denied" when trying to transfer data

  Applies to: All versions of Cryptshare for Notes Symptom: The error message "Access denied" appears when trying to perform a transfer Solution: Check if the following points set up correctly: The transfer directory does not exist or the access rights ...

• The given password is insufficient

  Applies to: Cryptshare Server from 3.10.1.0 Symptom: After updating the Cryptshare Server to v3.10.1.0 existing Robot scripts fail to send a transfer. Instead, an error message is shown, reporting insufficient password compliance. Transferring ...

• Providing Cryptshare database backup to Cryptshare Support

  Applies to: Cryptshare Server version 3.12 and higher Purpose: This article describes how to create a Cryptshare database backup and provide it to Cryptshare Support via Cryptshare. Solution: Proceed as follows to create a database backup: 1. Login ...

• Changing the application title for the browser

  Applies to: All versions of Cryptshare Server Purpose: The title shown in the browser tab when opening the Cryptshare User Interface can be changed. This needs to be done within the language packages installed on the server. Solution: 1. download the ...

• Disabling mounting of tmp to tmpfs

  Applies to: All versions of Cryptshare Appliance Symptom: The Cryptshare transfer cannot be finished due to the missing free disk space. Cause: The temporary directory /tmp is mounted to tmpfs cryptshare:~ # df -h Filesystem Size Used Avail Use% ...